Airport Tips & Quick Reference Guide to East Midlands International Airport (EMA)

East Midlands Airport Services

Information compiled by David Enrich, aviation and airport guide expert since 1999.

East Midlands Airport (EMA) offers a practical range of passenger services including restaurants, cafés, shopping areas, lounges, family facilities, car rental services and airport assistance.

Although smaller than major UK hubs, EMA provides most essential services required for short-haul and leisure travel across Europe.


Passenger Services Overview

Service Available at EMA Location
Restaurants & Cafés Yes Main Departures Area
Duty Free Shopping Yes After Security
Airport Lounge Yes Departures Lounge
Free Wi-Fi Yes Entire Terminal
Currency Exchange Yes Before & After Security
Baby Changing Facilities Yes Multiple Areas

Shopping at EMA

Most shopping facilities are located after security inside the Departures Lounge. Passengers will find travel essentials, duty free products, snacks, books and holiday items.

Shopping areas become especially crowded during early morning departure waves between 04:00 and 08:00.

Most Popular Shops

Shop Main Products Passenger Popularity
World Duty Free Perfume, alcohol, cosmetics Very Popular
WHSmith Books, snacks, travel essentials Highly Rated
Boots Health & beauty products Excellent
Travel Accessories Shops Bags, chargers, headphones Popular

Restaurants & Cafés

EMA offers several food and drink options ranging from coffee shops and bakeries to pubs and fast-food restaurants.

The largest selection is located after security inside the main departures area.

Dining Options at EMA

Restaurant / Café Type Best For Passenger Rating
Coffee Shops Breakfast & snacks Very Good
Airport Pubs Relaxing before flights Popular
Fast Food Quick meals Good
Grab & Go Counters Short connections Highly Rated

Finding available tables can become difficult before 08:00 due to the high concentration of early morning departures.


Passenger Lounge

EMA offers lounge access for passengers looking for a quieter environment before departure.

Lounge Feature Availability
Food & Drinks Included
Wi-Fi Access Available
Quiet Seating Yes
Flight Information Screens Available

Family & Accessibility Services

EMA provides facilities for families travelling with children and passengers requiring reduced mobility assistance.

Assistance services should ideally be requested in advance through the airline or airport assistance teams.

Facility Available
Baby Changing Rooms Yes
Accessible Toilets Yes
Reduced Mobility Assistance Available
Lifts & Ramps Available

Most Appreciated EMA Services

  • Compact terminal with relatively short walking distances
  • Fast security during quieter periods
  • Good parking availability
  • Efficient low-cost airport operations
  • Easy access by motorway
  • 24-hour airport activity and transport options

EMA offers a smoother passenger experience during midday hours, when restaurants, shopping areas and security checkpoints are usually less crowded.