East Midlands Airport Informational Guide to East Midlands International Airport (EMA) - Non Official

East Midlands Airport Services

Prayer Room

The Prayer Room is a quiet space open 24 hours a day for prayer, meditation, etc. Open to everyone. 

Free Wi-Fi Access

EMA Airport offers 4 hours of free Wi-Fi.

Shopping Services

It offers Click and Collect services, shop now and collect on return option.

Find more information directly in the Duty Free Shop. 

Special Assistance

You must pre-book assistance through your airline or travel agent.

Minimum 48 hours before your flight.

lost and found

Passengers that have lost an item at East Midlands Airport can call at +44 0808 164 0792. 

 smoking area 

There are some smoking areas at landside area of East Midlands Airport. 

luggage storage

There is no luggage storage service at EMA. 

Other Services

  • Restaurants and cafeterias
  • Shops and Duty free
  • Security Fast Track 
  • Passport Fast Track 
  • Aeropark
  • Free Wi-Fi access
  • Car rental services
  • Transportation access
  • Parking access
  • Taxi/Shuttle access
  • ATMs and Cash Machines
  • Banking Services
  • Currency Exchange


Escape Lounge: Open from the 1rst of April until the 31st of October.

Service hours: Weekdays from 04:00 am to 07:00 pm, Saturdays from 04:00 am to 06:00 pm and Sundays from 04:00 am to 07:00 pm.

Pre-book price is £25 per person.

Location: Gate 16, opposite Gate 17, after security. Infants from 0-23 months are free of charge.

Services: Drinks, Snacks, menu, Free Wi-Fi, charging points, newspapers, magazines.  

Purchase your pass to East Midlands Airport lounge